Now you can enable or configure the client upgrade options. Click Apply and OK.Īfter you perform the above step, go back to Hierarchy Settings Properties > Client Upgrade.
Under Security Scopes, select All Instances of the objects that are related to the assigned security roles. Right click the user account and click Properties. In the SCCM console, navigate to Administration > Overview > Security > Administrative Users. First of all log in to the primary site server with the account that you used to install the primary site server. If you are dealing with same issue where the Automatic Client Upgrade settings are greyed out on your SCCM primary site, here is the solution. While configuring the Automatic Client Upgrade the option to upgrade clients is grayed out and rest of other options are also not available. However I have seen this issue reported in multiple forums. So far I have done several upgrades and I always ensure my SCCM clients stay updated to latest version. To be honest, I never encounter this issue in my lab setup. Exclude specified clients from upgrade. Upgrade all clients in the pre-production collection automatically using pre-production client. Upgrade all clients in the hierarchy using production client. 
Here is the screenshot and you can see the following options are greyed out under Site Hierarchy Settings > Client Upgrade. Can you help me to resolve this problem ?.
I want to auto upgrade my client agents, but I can’t select box for upgrade in client upgrade tab. I recently upgraded my current SCCM 1906 version to SCCM 1910. Today I received an email via my contact form & here is the email description – “I have problem with SCCM 1910 Hierarchy settings”. If you notice the automatic client upgrade settings greyed out after SCCM upgrade, not to worry you can fix this issue.
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